Privacy Policy

We may collect the following categories of personal information, depending on how you interact with us:

a. Personal Identifiers

• Full name

• Phone number

• Email address

• Mailing address

• Date of birth

b. Insurance and Vehicle Information

• Vehicle details such as make, model, year, and VIN

• Driver information provided for insurance quoting purposes

• Insurance coverage selections and preferences

• Prior insurance carrier information, when voluntarily provided

c. Identification Information

• Government-issued identification or alternative forms of identification, when permitted by law

• Information provided by individuals who do not possess a U.S. ID, where applicable

d. Communication Information

• Records of phone calls, text messages, emails, and online form submissions

• Customer service inquiries and quote requests

e. Technical and Usage Data

• IP address

• Browser type

• Device information

• Website usage data collected through cookies or similar technologies

We use the information we collect for legitimate business purposes, including:

• Providing auto insurance quotes and related insurance services

• Submitting information to insurance carriers for underwriting and eligibility review

• Communicating with you about quotes, policies, renewals, and service updates

• Responding to inquiries and providing customer support

• Improving our website, services, and marketing efforts

• Complying with legal, regulatory, and contractual obligations

• Preventing fraud and protecting against unauthorized transactions

We do not use your information for purposes that are incompatible with those described above.

We may share your information only as necessary and as permitted by law, including with:

a. Insurance Carriers and Underwriting Partners

We share relevant personal and vehicle information with insurance carriers and rating platforms to obtain quotes, determine eligibility, and issue policies.

b. Service Providers

We may share information with trusted third-party service providers who assist with:

• Website hosting and maintenance

• Customer relationship management systems

• Quoting and rating software

• Communication services such as phone or text platforms

These providers are contractually obligated to protect your information and use it only for authorized purposes.

c. Legal and Regulatory Disclosures

We may disclose information when required to:

• Comply with applicable laws or regulations

• Respond to lawful requests from government authorities

• Enforce our rights or protect against legal liability

We do not sell personal information to third parties.

DriveGuard may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic and performance

• Enhance user experience

You may adjust your browser settings to refuse cookies; however, some features of our website may not function properly as a result.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. While no system can be guaranteed to be completely secure, we take appropriate measures consistent with industry standards to protect your data.

We retain personal information only for as long as necessary to:

• Provide insurance-related services

• Meet legal and regulatory requirements

• Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized in accordance with our data retention practices.

Texas residents have the right to:

• Request information about the personal data we collect and use

• Request corrections to inaccurate personal information

• Request deletion of personal information, subject to legal and regulatory limitations

To exercise your rights, please contact us using the information provided below. We may require verification of your identity before fulfilling certain requests.

DriveGuard Insurance does not knowingly collect personal information from individuals under the age of 18. Our services are intended for adults seeking insurance coverage.

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Updates will be posted on our website with a revised effective date.

If you have questions about this Privacy Policy or our privacy practices, please contact:

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DriveGuard Insurance
A DBA of PDM Insurance
Phone: (956) 305-7000
Email: info@driveguard.insure
Website: www.driveguard.insure
Address: 611 N McColl Rd, Suite B, McAllen, TX 78501
Service Area: Texas

This Privacy Policy applies to DriveGuard Insurance, a DBA of PDM Insurance, and its insurance-related services.